Heads Up For Tails Pet Store & Spa - Southern Avenue, Kolkata

What People Liked

• Visitors say this pet store offers a wide variety of quality products, including food, treats, toys, and accessories, and provides excellent grooming and spa services.
• They also highlight the clean, well-organized store environment and the affordable prices.
• Guests mention the staff are consistently friendly, helpful, and knowledgeable, providing great guidance and care for pets.
• Pet supply store offering grooming services and a wide variety of pet accessories.

What People Disliked

• I am really disappointed with the service I received from your side.
• For the last 3–4 days, I kept following up on WhatsApp regarding the delivery of the treats.
• Every time I was given excuses like rain issues or staff being busy, but nobody from your side properly reached out or updated me.
• Despite being a regular customer, I had to personally come and collect the product myself today.
• I had already informed your team that I was out of state, yet there was no proper response or support.
• If regular customers have to face this kind of experience, it is extremely unprofessional and frustrating.