Pawstel by Mou (pet creche)

What People Liked

• Homely pet boarding service providing regular updates and grooming.

What People Disliked

• They take care of your pets like their own child.we kept our 2 cats with them for 7 days and everyday they shared with us with their photos n videoes.Their behaviour is very friendly and they are very knowledgeable lucky to have them whenever we have to go outside from here on we know they are there to take care of our pets so we always be relaxed..Thank you guys you guys are doing an amazing job…….
• I edit my review now after second time I kept my cat with them.29 th of December we left my cat with them for 7 days and went to holiday.But my cat went missing at 31st of December night and they informed us next day.We were very much worried for that and our tour got hampered due to that.They told us that our cat went away with one of their other cat after that they told us that they were trying to find her but they could not find her.3rd of January our family member went in their area and she found her instantly.our cat was outside for 2 days and she got sick severly.Who will take the responsibility for that.If I have given my child to them it’s their responsibility to take care of her.Their only answer was -SORRY.They did not initially give us the refund when we kept telling them they gave us back the all the money with little bit extra.Now my question is who will take the responsibility for our cat she was outside for 2 days in winter.She is not a human she can not say a word but these organisations should take care of these pets like their own children.After so many days my cat is still terrified and her behaviour completely got changed after that incident.We have no other option but to regret the decision to keep our child with them.